PREAMBLE

THIS PRIVACY POLICY IS AN ELECTRONIC RECORD IN THE FORM OF AN ELECTRONIC CONTRACT. THIS PRIVACY POLICY DOES NOT REQUIRE ANY PHYSICAL, ELECTRONIC, OR DIGITAL SIGNATURE.

THIS PRIVACY POLICY IS A LEGALLY BINDING DOCUMENT BETWEEN YOU (“USER”) AND SPLASH CARCARE (“WE”, “US”, “OUR”) IN ELECTRONIC FORM. BY ACCESSING, BROWSING, OR USING OUR WEBSITE OR SERVICES (INCLUDING BOOKING OR PURCHASING PRODUCTS ONLINE OR OFFLINE), YOU CONSENT TO BE GOVERNED BY THE TERMS OF THIS PRIVACY POLICY.

PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY USING OUR WEBSITE OR SERVICES, YOU AGREE THAT YOU UNDERSTAND, CONSENT, AND ACCEPT OUR PRACTICES REGARDING THE COLLECTION, STORAGE, AND USE OF YOUR INFORMATION. IF YOU DO NOT AGREE, PLEASE DO NOT USE OUR WEBSITE OR SERVICES.

1. Information We Collect

We collect personal information that helps us to serve you better:

• Personal details: Name, phone number, email address, and location.
• Vehicle information: Car make, model, registration number, and service history.
• Payment information: When applicable, we collect transaction details securely through verified sources. 
• Usage data: Non-personal data like browser type, device information and time spent on our website.

2. How We Use Your Information

Your data helps us deliver good and personalized service. We use it to:

• Process bookings, payments, and service requests.
• Communicate updates, offers, and reminders.
• Improve our website, services, and customer experience.
• Ensure safety, fraud prevention, and compliance with laws.

We do not sell or share your personal information with third parties for marketing purposes without your consent.

3. Cookies and Tracking

Our website may use cookies to make your experience better.  Cookies help remember your preferences and analyze website traffic. You can choose to turn off cookies through your browser settings, but then some features may not function properly.

4. Data Security

We implement tight security measures to protect your information. This includes encrypted payment gateways and limited access to sensitive data. However, no digital transmission is 100% secure.

5. Data Retention

We retain your personal data when it’s necessary to provide services, follow legal obligations, or resolve disputes. Once no longer needed, your data is safely deleted or anonymized.

6. Sharing of Information

Your information may be shared only with trusted partners who help us provide services for example, payment processors or delivery associates. These partners will maintain strict confidentiality and data protection standards.

7. Your Rights

You have full control over your data. You may:

• Request access to the personal information we hold about you.
• Ask for corrections or deletion of your data.
• Withdraw consent for marketing communications at any time.

You can reach out to us at [insert email/contact form link] for any privacy-related concerns.

8. Links to External Sites

Our website may contain links to third-party sites. Splash CarCare is not responsible for the privacy practices or content of these external websites.

9. Children’s Privacy

We do not on purpose collect personal data from children under the age of 18. If we learn that we have collected such data by mistake, we will delete it immediately.

10. Changes to privacy policy

We may occasionally update this Privacy Policy to change our practices or while following the laws. Any updates will be posted on this page with the revised “Effective Date.” Continued use of our website implies your acceptance of these changes.

11. Contact Us

For any questions about our Privacy Policy or data practices, please contact:

Mail- contact@splashcarcare.in

Phone- +91 9000033014,  +91 8790513636

Address- 313, Banjara Hills Rd Number 3, Banjara Hills, Hyderabad, Telangana 500034.